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SCRIPTWRIGHT TECHNICAL SUPPORT The most efficient way to get tech support for ScriptWright is to email the developer: for Technical questions or support. Some problems may be related either to your system setup or to various anomalies in how you are using the program. In these cases it is often necessary for the development team to actually take a peek at your document. You may be asked to email mail a copy or an excerpt for examination. THE FAQ&TOUR.DOC ScriptWright ships with a document named FAQ&TOUR.DOC. This contains some extremely useful information not contained in the manual. Before contacting Indelible, Ink. you should read both the FAQ&TOUR.DOC and the notes on this page to see if your question is answered.
SOME MORE FREQUENTLY ASKED QUESTIONS Manually Attaching a Wright Works Template to an existing document
CAN SCRIPTWRIGHT DO TWO-COLUMN TELEVISION FORMAT? No. ScriptWright was designed, by a screenwriter, specifically for one camera feature film writing.SOMETIMES SCRIPTWRIGHT LEAVES MY DOCUMENT SHOWING WEIRD CHARACTERS AT THE END OF EACH PARAGRAPH OR DOTS BETWEEN LETTERS. WHAT GIVES? These are unprintable characters representing spaces or end of paragraphs. They can be turned off by pressing Ctrl+Shift+8 (a command that toggles ShowAll), or by selecting WordOptions from the Tools menu, selecting the View Tab and making sure that All and Paragraphs Marks are NOT checked. WHENEVER I TYPE "..." THE DOTS SHRINK TO A SINGLE 'ELLIPSIS' CHARACTER Make sure under "AutoFormat as you type" that "symbol characters with symbols" is unchecked. If this does not correct the problem, then you have an AutoCorrect entry (Microsoft defined one by default) for three periods in a row. You must manually delete this AutoCorrect entry. In ScirptWright 8, select the Tools menu from the Tools Menu, and AutoCorrect from the fly out menu. In ScriptWright 6 and 7, select Macro from the Tools menu and type AutoCorrect and select Run. From the resulting AutoCorrect dialog box, look for an entry for ... and delete it. COURIER NEW IS LIGHT By default ScriptWright uses Courier New as it's font. This is because everyone who has Windows 95 has this font installed. But many have complained that this font is "skinnier" than Courier fonts in the past. The reason for this is that laser printers now do 600 dpi (dots per inch) instead of 300 dpi. There are three possible ways to darken and thicken the default font in ScriptWright. Change the Printer proprties You can first off set your printer to use 300 dpi instead of 600 dpi. You can reach the printer setup dialog either from the Control Panel or from the Print Dialog box. Change the default font to Courier instead of Courier New You could try ChangeFonts (under the tools menu) and change the font to Courier (not Courier New) -- which should be the built-in printer font and should be displayed in the list.. Change the default SriptWright font to Courier New Bold instead of Courier New This will result in the darkest font. To manual re-define the default Font:
SCRIPTWRIGHT HANGS DURING FORMATTING The most common cause for an endless loop when formatting is that the very last paragraph in your document is both blank and formatted as headign 3 (slugline). You should not have any blank paragraphs in your document. ScriptWright will normally warn you of blank paragraphs and remove them automatically. But some combinations of styles elude detection. The surest way to make sure you have no blank paragraphs is to do the following:
CREATE CHARACTER REPORT GENERATES AN ERROR The most common cause here is a blank paragraph of Char style. Make sure you have no blank paragraphs. CONVERTING A DEMO DOCUMENT Once you purchase the full ScriptWright package you must manually copy any documents created using the demo. It's a trivial procedure. Here are the steps.
WHEN I INSERT AN ABBREVIATION, THE PRECEEDING SPACE IS DELETED. In Word 6, you must turn of Smart Cut and Paste in the ToolsOptions Edit dialog. For instance, say you have an abbreviation "a" set to "Ahab" and you type the following: A word is expanded a<cr> and it results in: A word is expanded Ahab This means you have to turn OFF Smart Cut and Paste. This problem doesnt seem to occur in Word 7. How do I create an all-caps line, like a scene heading, but not. I don't want it numbered? If you want a "modified scene heading" -- basically a slugline that doesn't get counted in the numbering of scenes, apply the Headline style. Scene Headings are formatted as Heading level 3. You can create a "fake" scene heading -- for things like FADE IN: or INTERCUT, by creating a paragraph of Headline style. Headline has the same attributes as heading level 3, but they will not be numbered. SR-2 BREAKS SCRIPTWRIGHT "REMOVE CURRENT FORMATTING" Microsoft has just release a Service Release for Office 97. This second release breaks one of ScriptWright's main tools -- the ability to remove formatting from a screenplay. The details are bizarre: in all previous versions of Word you could search for a style and replace it with nothing. Which is how ScriptWright removes the strings added by formatting. So: DO NOT INSTALL SR-2 if you are using ScriptWright 8.0. Resolutions/Workaround If you have already installed SR-2, it would be a bear to uninstall Word and re-install. So you could just always do formatting on a copy of your screenplay. |